Rail ticket office staff are using e-learning to get to grips with a new ticketing system. The programme, Fares Made Simple (FMS), is provided on CD-Rom and via the internet, and gives online lessons ...

A frustrated passenger has accused the rail ticketing system of being ‘ridiculous’ and ‘trying to catch passengers out’ after she tried and failed to buy a ticket online. Carla Francome, 47, has ...

HelpDesk.com provides a simple ticketing system. It has strong automation and supports multiple channels, which is great for businesses of all sizes. However, it may not have some advanced features or ...

Rail companies admit current ticketing system is complex and the government is promising reform Despite what the name suggests, an Anytime train ticket does not always mean you can travel on the ...

Simple ticketing for all mobile phones with new Chiltern Railways app Chiltern Railways has launched a new approach to ticketing at Marylebone station, with an integrated mobile ticketing system using ...

A frustrated passenger has accused the rail ticketing system of being ‘ridiculous’ and ‘trying to catch passengers out’ after she tried and failed to buy a ticket online. Carla Francome, 47, has ...

Despite what the name suggests, an Anytime train ticket does not always mean you can travel on the railway at any time - if you're using a young person's railcard. Engineering graduate Sam Williamson ...