A surprising admission today from Toyota’s top U.S. official. James Lentz says the company’s massive recalls may “not totally” solve the problems with unintended acceleration of some of its most ...

A problem doesn't last a lifetime. But how you deal with it can make it linger for years without resolution. In my studies about the topic, I've identified that, in addition to everything that ...

Problems continuously arise in organizational life, making problem-solving an essential skill for leaders. Leaders who are good at tackling conundrums are likely to be more effective at overcoming ...