Shagun Ohri likes to “doomscroll" on Blinkit—and she’s not proud of it. It should take roughly five minutes to order groceries from the quick commerce platform. “But I’m spending another 30 just to ...
Design consultant James Bickerton explains how Marriott's seemingly small tweak to citizenM's UX design broke the bond between the brand and its loyal customers. I signed up for a year of citizenM ...
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