Brian Dakss is a longtime New York-based editor and writer for CBS News, at the Radio network and with CBSNews.com. He has written and edited for NBC News, Dow Jones and numerous radio stations and ...
A third of consumers are less likely to buy a product if they find out the instruction manuals are difficult to understand, according to research from Xerox. So-called ‘product rage‘ is caused by ...
Nurses Are Talking About: Sending Home Patients Who Don't Understand Hospital Discharge Instructions
A recent Medscape article hit home with many nurses. The article described a study that showed that only one fourth of patients understood their discharge instructions because they were tailored to ...
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