The gas provider will now be investigated by Britain’s energy regulator (Picture: Getty) British Gas will temporarily stop using powerful court warrants to ‘break into’ people’s houses to install ...

Brutal methods to force-fit prepayment meters in vulnerable customers’ homes by a British Gas subcontractor were revealed by The Times earlier this month. This type of behaviour was already against ...

British Gas has said it will carry out any future force-fitting of prepayment meters itself following an outcry over how a contractor had behaved. A report by the Times found agents acting for British ...

Energy prepayment meters must only be installed in customers' homes where it's safe and practical, and certain groups must now be excluded, according to a new code of practice announced this morning.

Energy regulator Ofgem has released a set of new rules governing when energy suppliers can break into someone’s home to fit a pre-payment meter. It is intended to extend extra protections to ...

Ofgem has launched an investigation into British Gas following reports the firm has been sending debt collectors to “break into” customers’ homes to “force-fit” prepayment meters – including in ...

Ofgem has released a set of new rules governing when energy suppliers can break into someone’s home to fit a prepayment meter. It is intended to extend extra protections to households, especially ...

Energy companies have been granted approval to resume force-fitting prepayment meters in people's homes nearly a year after it was suspended. EDF, Octopus and Scottish Power can install the meters ...

BRITISH Gas has halted the use of warrants to force entry into customers’ homes and fit prepayment meters. The climbdown came after an eye-opening undercover investigation by the Times claimed ...

Tougher rules over which homes can be forcibly switched to a prepayment energy meter have been criticised by campaigners who want a total ban. Customers must be given more chance to clear debts and ...

Water companies are to be given new powers to force meters on millions of families amid claims it is necessary to cope with droughts. The controversial plan, which will add more than £1bn to water ...