Tougher rules over which homes can be forcibly switched to a prepayment energy meter have been criticised by campaigners who want a total ban. Customers must be given more chance to clear debts and ...

Ofgem has released a set of new rules governing when energy suppliers can break into someone’s home to fit a prepayment meter. It is intended to extend extra protections to households, especially ...

Energy prepayment meters must only be installed in customers' homes where it's safe and practical, and certain groups must now be excluded, according to a new code of practice announced this morning.

Energy regulator Ofgem has released a set of new rules governing when energy suppliers can break into someone’s home to fit a pre-payment meter. It is intended to extend extra protections to ...

EDF, ScottishPower, and Octopus have been granted approval to resume force-fitting prepayment meters in people’s homes nearly a year after the practice was banned following a scandal. The British ...

08:59, Fri, Oct 20, 2023 Updated: 08:59, Fri, Oct 20, 2023 New warrants have been granted to Scottish Power to allow the force-fitting of prepayment meters in homes where energy bills have been unpaid ...