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O2 has unleashed a number of extraordinary measures to help customers during the ongoing public health crisis caused by COVID-19. Following in the footsteps of a number of other companies, including ...

It seems like the rising cost of living is just never ending and now phone bills are being hit with price increases. Customers are ‘shocked’ at recent price increases to their monthly phone bill they ...

O2 customers are being warned to be aware of certain malicious texts and phone calls. Scammers who are trying to steal personal details by offering bogus “discounts” on your phone bill have been ...

I have been getting nuisance letter bills from O2, the mobile phone network, for three months. They send me bills and demand money for an O2 phone I never used. I never took out a contract or any ...

A O2 customer says the mobile network sent him a £150 phone bill for a call – after just one ring. DB, from Hampshire, wrote into the Guardian consumer affairs section with a question for the experts, ...