We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...

Top website builder Wix has deployed a 24/7 phone assistant tool to help businesses manage call volumes and improve customer service. Available in the Wix App Market, the cloud-based conversational AI ...

Westcon-Comstor, a global technology provider and specialist distributor, today announced the launch of its Microsoft Advanced Support Services, setting a new benchmark for support in the Microsoft ...

Today is National System Administrator Appreciation Day, but this special day will soon be off the calendars. Thank you to all the unsung heroes updating, plugging and unplugging things and reminding ...

Expectations of the modern world mean 24/7 business is no longer a nice to have, but a necessity to keep up with the competition The internet, World Wide Web, cloud computing and mobile – these ...