Most organizations track Key Performance Indicators (KPIs) to stay aligned with strategic goals—but what if we’ve been using them backward? Instead of treating KPIs as static metrics or top-down ...

According to the Josh Bersin Company, only 25% of companies report that their leadership development programs significantly improve business performance. Another way to say that: three-fourths of CEOs ...

Empathy-based leadership is increasingly recognized as a valuable approach in the business world, where traditional strategic plans often fall short. By prioritizing empathy, businesses can ...

With over 20 years in the profession, I’m rarely surprised. But when this CEO welcomed his 12-person team to our two-day offsite meeting, it felt as though time stood still. Did I just hear what he ...

When we embraced behavior-based safety (BBS) in the 1980s, we thought we had finally found the key to creating an accident-resistant environment. We sowed a wind and we are reaping a whirlwind. Why ...

What causes companies and organizations to fail? In a word, leadership. One of the worst fire officers I ever worked for was a captain who would routinely say, “It ain’t personal.” He would say this ...

Values-based leadership can help align leaders and their teams for success. Learn the essentials and how to apply this approach in your business. We are a team of writers, experimenters and ...