Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

We list the best call center software, to make it simple and easy to provide and analyze call data to improve customer relations, employee management and workflow efficiency. Call centers used to ...

We list the best call recorder apps, to make it simple and easy to record and track your call history on a single device. Call recording can be a useful and even essential for recording an interview, ...