The average UK consumer checks their smartphone every 12 minutes of the waking day, according to research by Ofcom. This level of “digital dependency” (and 24/7 connectivity) means consumers are now ...

Sydney-headquartered customer experience and digital transformation company, Customer Science Group, has celebrated its tenth anniversary since the company was founded riding a wave of strong ...

Simply Contact, a European provider of AI-enhanced outsourced customer support, has won two major industry awards in 2025 for ...

Customer-driven exploration of a brand’s innovation is the pinnacle of experiential marketing. Can a new breed of customer innovation centers create the ultimate bespoke experience for the next-gen ...

The awards celebrate organizations that are reimagining how business is done — using the Boomi Enterprise Platform to unify systems, orchestrate data, and power automation at scale. This year’s ...

AUSTIN, Texas, February 13, 2025--(BUSINESS WIRE)--Tricentis, a global leader in continuous testing and quality engineering, today announced the winners of its 2024 Customer Innovation Awards, ...

Life Sciences companies are embracing Customer Relationship Management (CRM) platforms to streamline operations and drive business growth in an increasingly complex landscape. These cloud-based ...

Strategy turnaround: Once new products from Ideal Standard were the idea of engineers, now the are led by the needs of its customers, such as the CeraMix Blue tap (above). Following the sale of the ...

Adel Abdyk Wahab Al-Majed, Boubyan Bank’s vice-chairman and group CEO, details the bank’s commitment to innovation, customer ...