Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...
Investing.com -- Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW) have announced a plan to integrate Zoom’s customer experience platform (CX) with ServiceNow’s customer relationship ...
ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...
LAS VEGAS - In a move poised to streamline contact center operations, Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW) have announced an integration of Zoom CX with ServiceNow’s CRM and ...
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