Written by two psychologists, this book aims to help the reader manage difficult conversations by changing their own attitudes. It’s practical, and it really spells out the issues. Unlike many ...
Have a sunny disposition. Ignore egregiously toxic behaviour. Know when to separate off the troublemakers. Plus other proven techniques In 2018, Oxford dictionaries announced ‘toxic’ as their word of ...
Difficult conversations are inevitable over the course of your career. Although they may always feel intimidating, you can pick up techniques and approaches to improve the outcomes. At the very ...
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Acas, the workplace relations organisation, has launched guidance to help HR managers have 'difficult conversations' – about performance, conduct or personal matters – can in the workplace. As an HR ...
Working in education can be an amazing experience for teachers and counsellors; the possibilities to transform futures, to inspire and to support young people for the next steps in their lives is ...
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Communication is a vital skill for an architect, whether in dealing with clients or fellow members of a practice. However efficient your project-management or interpersonal skills might be, there will ...
It can be difficult to confront the loved ones in our life about important conversations we want to have with them. Heck, it can be difficult confronting the reality of those situations ourselves.
Difficult work conversations can cause people a lot of angst and stress. Don’t put them off, over-think them or just ‘wing it’; instead prepare yourself and make the situation easier, more productive ...