A simple, yet effective method to show how a service supports its users through a specific task. Contributors UX Researcher Being a part of an in-house service design team in the BBC comes with a lot ...
Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...
Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a one-size-fits-all approach to mapping things out. Both of these tools have ...
Being a part of an in-house service design team in the BBC comes with a lot of perks. I get to work on many complex and exciting projects, with a wide range of stakeholders. Every project is an ...