In the modern telecommunications environment, users are demanding more and more sophisticated media services and choices from their communications service providers. For example, making a phone call ...

In our last VoIP installment, we looked at the main reasons why SIP has become a widely adopted protocol, but we left details of the protocol’s inner workings fairly vague. This article will drill ...

Update: We're in the last throes of winter break 2019, which means most Ars' home office phones can stay dormant for a few more days. As such, we've been resurfacing a few classics from the ...