They can help when you're asked about a time you faced a challenge or made a mistake at work, for example. Career experts shared with BI their advice for how and when to use each method. Share an ...

Behavioral questions are often asked in interviews to understand how you handle certain situations and challenges in the workplace. The STAR method is a highly effective way to structure your answers ...

Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...

The STAR and PARADE methods of answering behavioral interview questions are both popular. They can help when you're asked about a time you faced a challenge or made a mistake at work, for example.