Workforce planning becomes even more important during in a recession, when budgets get squeezed ever tighter and difficult decisions need to be made. Jessica Twentyman looks at some of the software ...

The Age and Employment Network (TAEN) and the US-based AARP have launched a UK version of a tool that enables employers to assess their current and future workforce needs in readiness for the ...

The Office of Personnel Management wants the federal workforce to maximize the use of emerging technologies to improve citizen service delivery and customer service, but the HR agency is well aware ...

Co-Founder and CEO of Stream, an enterprise-grade chat and activity feed provider serving more than a billion end-users. My company is truly hybrid: We have two offices — one in Boulder, Colorado, and ...

Whether temporary or part of a more permanent business model, the remote workforce is here. How to navigate the transition. A remote workforce takes more planning and more attention to how to keep ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

An electronic tool that can be used to facilitate better workforce planning was unveiled by nurses at London’s Great Ormond Street Hospital for children today. Subscribe today for unlimited access to ...

In South Africa's dynamic business landscape, the tools for success are constantly evolving. A key component of this toolkit for business owners and managers alike is understanding and forecasting ...

Digital and workforce management tools are responsible in enabling sustenance and growth for the Indian pharmaceutical sector. The covid-pandemic risked business continuity since physical access was ...