Optus’s chairman says the telecommunications giant will impose financial penalties and “termination in appropriate cases” ...

Optus has confirmed it has paid compensation in cash to customers affected by its nationwide outage in early November, after the telco was widely criticised for offering 200GB of extra data as an ...

It's been a tough couple of years for Optus. Many of those customers say they want to leave. Others are calling for compensation. Some might want to sue. Optus has offered customers some free data to ...

Technicians working on a firewall upgrade made at least ten mistakes, contributing to two deaths, according to a report on a September incident that saw Australian telco Optus unable to route calls to ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September outage found gaps in process, accountability, escalation, and information ...

Optus's Singaporean parent company, Singtel, has been exposed for paying zero corporate tax in Australia in 2023/2024 financial year, despite pulling in a staggering $8.2billion in the same period.

Optus has come under fire for its decision to compensate customers with “up to 200GB” of data after its network went down for more than a whole working day last week. Of course, many customers don’t ...

Three people, including a newborn baby, have died after Triple Zero calls were interrupted during an Optus network upgrade, leading to scathing criticism from state and federal politicians. An outage ...

The telco’s chairman calls the findings of an independent review into the incident “a sobering read for everyone at Optus”.

Optus is looking to make itself more attractive to customers at the budget end of the market via both a significant MVNO acquisition and a new sub-brand launch. Australia’s second largest mobile ...

Optus has released its Optus Ultra WiFi 5G modem and it's a real powerhouse. If you want huge speeds, modern security, and wide-reaching Wi-Fi in a simple plug-and-play setup then Optus has the device ...