What Are The Different Types Of Call Monitoring? - Customer Support Coach
4:05
What Are The Different Types Of Call Monitoring? - Customer Supp…
4 months ago
YouTubeCustomer Support Coach
Monitoring a Call Center (+ Advice for Supervisors)
4:20
Find in video from 0:00Introduction to Call Center Monitoring
Monitoring a Call Center (+ Advice for Supervisors)
781 views5 Feb 2024
YouTubeNextiva
5 Steps for Effective Call Quality Monitoring in Your Call Center
5 Steps for Effective Call Quality Monitoring in Your Call Center
503 views28 Jul 2023
YouTubeScorebuddy
Key metrics to measure the success of customer support
3:58
Find in video from 01:01Customer Satisfaction Score
Key metrics to measure the success of customer support
6.1K views28 Mar 2019
YouTubeFreshchat
What Tools Are Used For Call Quality Monitoring? - Customer Support Coach
What Tools Are Used For Call Quality Monitoring? - Customer S…
9 views6 months ago
YouTubeCustomer Support Coach
5 Tips for Call Center Quality Assurance – What to Analyze on Calls and Chats?
4:02
Find in video from 02:58Importance of Customer Loyalty
5 Tips for Call Center Quality Assurance – What to Analyze on C…
1.6K views13 Dec 2019
YouTubeCYF
What Is Call Monitoring? Call Monitoring Definition | Mitel
2:24
Find in video from 00:28Common Use Cases of Call Monitoring in Customer Support Settings
What Is Call Monitoring? Call Monitoring Definition | Mitel
2.6K views21 Jun 2019
YouTubeMitel
8:38
Find in video from 01:00Types of Call Center QA Methods
Call Center Quality Assurance 101 - Methods, Tips & Best Practices
21.3K views23 Feb 2023
YouTubeGetVoIP - Simplify your search
14:46
Find in video from 01:04Setting Up Service Level
Setting up a Great Call Center Dashboard with KPI Explanation
12.4K views7 Apr 2021
YouTubeAdvice from a Call Center Geek
2:50
Call Center KPI Dashboard | Metrics for Customer Service Agent
23.1K views3 May 2018
YouTubeSomeka
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
12 Feb 2024
nextiva.com
0:35
ServiceTrack AI – Customer & Staff Interaction Monitoring
517 views10 months ago
YouTubeAivilon
3:30
What Are The Benefits Of Monitoring Call Center AHT?
2 weeks ago
YouTubeCall Center Pro Strategies
3:10
How To Implement Call Center Data Monitoring Metrics?
1 month ago
YouTubeCall Center Pro Strategies
3:16
Why Are Quality Monitoring Programs Key For Call Center FC…
4 months ago
YouTubeCall Center Pro Strategies
0:57
Revolutionize Quality Assurance in Call Center with AI-Powered QMS
5.2K views3 months ago
YouTubeTeckinfo Solutions Pvt. Ltd.
2:19
Find in video from 0:00Introduction to Customer Service Dashboard
How to create an Excel Dashboard for Customer Service - Fast & Easy
6.5K views22 May 2023
YouTubeExcel Bootcamp
2:21
Can Quality Monitoring Identify Critical Service Opportunities In C…
3 months ago
YouTubeCall Center Pro Strategies
1:06:15
Find in video from 15:00Counting Calls and Range
Excel Tutorial Dashboard (Call Center Analysis) How to create a …
12.7K views4 Dec 2020
YouTubeData with Decision
5 Important Performance Metrics for Call Center Success
12.7K views7 Dec 2018
YouTubeCallCenterHosting
2:21
Find in video from 00:14Importance of Customer Experience
What Does Effective Call Center QA Look Like? - 1st in Series
8.8K views13 Sep 2019
YouTubeScorebuddy
2:03
How To Measure Good Customer Service? - BusinessGuide360.com
2 views10 Sep 2024
YouTubeBusiness Guide 360
2:55
How Can Call Centers Ensure Consistent Service Quality?
3 weeks ago
YouTubeCall Center Pro Strategies
1:20:31
Advanced Excel Dashboard for Call Center (Step-by-step video tutorial)
37.4K views13 Oct 2021
YouTubeData with Decision
1:45
Find in video from 01:27Benefits of AI Powered Contact Center
RingCX | Call Scoring & Coaching
2.2K views4 Oct 2024
YouTubeRingCentral
3:16
Can Real-Time Data Capture Improve Call Center Efficiency?
1 views1 month ago
YouTubeCall Center Pro Strategies
3:08
What Are The Steps For Call Center Gap Analysis?
1 month ago
YouTubeCall Center Pro Strategies
3:23
What Makes Call Center Service Consistently Reliable?
1 month ago
YouTubeCall Center Pro Strategies
3:00
Why Track Agent Performance Data For Call Center Teams?
1 month ago
YouTubeCall Center Pro Strategies
See more videos
Static thumbnail place holder